Warranty Claim Fraud Detection Solutions
Isolate anomalous claims and dealers
Manufacturers rely on dealers to handle warranty repairs on their products. To ensure that they are paying only legitimate warranty claims, manufacturers need to establish a system for detecting anomalies in the operations of individual dealers. While the goal is clear, a practical solution capable of streamlining the work of your special investigation team requires sophisticated machine learning and text analysis capabilities that detect systematic deviations from the norm.
Solution
Megaputer provides a warranty fraud detection solution that reveals dealers for whom anomalous behavior appears systematic. The warranty fraud detection solution helps focus the work of your investigators on the most problematic dealers and issues.
How it works
All you need to start using the solution is a database of historical warranty claims. The solution learns the normal behavior patterns, isolates anomalies, and then identifies dealers for which anomalies are systematic. In addition, the solution helps reveal specific patterns of operation that cause the anomalies, providing your investigators with concrete arguments in their discussions with problematic dealers.
Benefits
