DCI’s CRM Conference & Exposition is the place to successfully learn how to design and implement CRM initiatives. This innovative program will enable you to develop the career-enhancing education and tools necessary to be in first place and meet your customers’ increasing demands. With a strong eBusiness influence, this event focuses on the CUSTOMER. The tracks address the different components of a successful eCustomer strategy: eCustomer, eSales, eService, eCustomer Roadmap (NEW for 2001). This event covers the range of basic to advanced data warehouse solutions and best practices — and spotlights high-payoff analytical applications and benchmarking and scorecarding.
When: August 29-30, 2001
Where: New York, New York
Details: Megaputer exhibits in the booth # 128