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Mining the text of employee survey responses to assess workplace satisfaction

Text mining tools provide the ability to take unstructured data in the form of digitized text, and translate this data into useful knowledge. Semantic text analysis combines quantitative computer support with expert experience to process text data qualitatively. This can give new views of data that can lead to human insight. This paper demonstrates the process by which PolyAnalyst can take employee survey data and develop business taxonomies showing the…
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Eleanor McLellan from the Centers for Disease Control and Prevention reviews TextAnalyst

The Centers for Disease Control and Prevention (CDC), located in Atlanta, Georgia, USA, is an agency of the Department of Health and Human Services. The CDC mission is to promote health and quality of life by preventing and controlling disease, injury, and disability. Established in 1946, the CDC have approximately 7,800 employees in 170 occupations at numerous locations throughout the USA. Centers for Disease Control and Prevention run TextAnalyst on…
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Megaputer solution announced as a finalist for the 2003 World Class Solution Award

Megaputer Intelligence has announced that a purchase recommendation solution powered by Megaputer X-SellAnalyst™ and implemented at IHS call center and online retail store has been selected as a finalist for the DM Review’s 2003 World Class Solution Award. The World Class Solution Award is a symbol of excellence within the business intelligence and data warehousing industry. A team of industry experts selected the finalists from a pool of more than…
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Data mining the web with WebAnalyst

View a PowerPoint presentation from Megaputer’s Sergei Ananyan on how to analyze website data using WebAnalyst1. Preview The Web is the first and most automated point of well-recorded customer-vendor interaction. An enormous amount of important customer data can be collected easily and unobtrusively. The Web provides a new means for highly-automated, individualized CRM and marketing. Web data can be enhanced by data from other available sources. Individual relationship management and…
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